OFI also provides child support services and disability determination services. Augusta, Maine04333, Phone: (207) 287-3707 DHHS Tribal Collaboration Policy (PDF) Americans With Disabilities Act/Civil Rights Compliance; If you no longer have the card, you can call (855) 797-4357 to order a replacement card. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Received a letter on Nov. 21st requesting information about bank accounts to be sent before Nov. Current MaineCare members may contact Member Services for information about MaineCare-covered services. Phone: 1-800-977-6740 (TTY 711) Fax: 1-877-314-8775 Email: MaineCareMember@gainwelltechnologies.com If you are not sure which District Office covers your town: Select your town: /> District | Administrative Office Locations Calais 338 North Street, STE 1 Calais ME 04619 Map | Picture Caribou 30 Skyway Drive, Unit 100 Caribou ME 04736 Map | Picture Farmington TTY: Maine relay 711, Maine Department of Health and Human Services, district and administrative office locations, Maine Center for Disease Control & Prevention, Office of the Health Insurance Marketplace (OHIM), Americans With Disabilities Act/Civil Rights Compliance. More info. BOX 616 | AUGUSTA, ME 04332-6626 | 1-866-636-0355 | TTY: 711 About Us . This timing is not allowing much time to get info back to DHHS. Department of Health and Human Services Maine (Maine DHHS) phone number is 800-821-5821, located at 109 Capitol St, Augusta, Maine 04330 where you can speak to a real person from . P-EBT cards are issued for each eligible child not on SNAP. Yes. Department of 11 State House Station You will need to provide the card number and the card holder's name and date of birth. About Us MaineCare, Maines Medicaid program, provides free and low-cost health care coverage to Maines children and adults who meet certain guidelines. To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). Office for Family Independence TTY: Maine relay 711, Maine Department of Health and Human Services, Older Adults and Adults with Physical Disabilities, Adults with Intellectual Disability and Autism, Adults with Cerebral Palsy, Seizure Disorder, and Other Conditions, Crisis Prevention and Intervention Services, Provider Application and Onboarding Resources, Americans With Disabilities Act/Civil Rights Compliance. The Riverview Psychiatric Center (RPC), in collaboration with the community, is a center for best practice, treatment, education and research, for individuals with serious, persistent mental illness, and co-occurring substance use disorders. For questions regarding program eligibility and applications for MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, please call: 1-855-797-4357 (Fax: 207-778-8429). If you are looking to visit us in person, please see our list ofdistrict and administrative office locations. For questions regarding program eligibility and applications for MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, please call: 1-855-797-4357 (Fax: 207-778-8429 ). Augusta, ME 04333 Health and Human Services These benefits were issued October 17, and November 7,2022. Bangor DHHS Office. For information about additional program and services offered by the Office for Family Independence, see Additional Resources. Benefits for the remainder of the school year were issued August 29, 2022. Most states offer the ability to apply for food assistance program online or in-person at local county offices. OCFS Home P-EBT cards can take 14 days or longer to be delivered due to postal delays. Farmington District DHHS Office. Students documented as being part of a family engaged in migrant agricultural work are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. SNAP E&T helps connect SNAP participants with job training and education. Frequently Asked Questions . Provider Help Desk: (p) 888-420-9711 (f) 800-408-1088 | Member Help Desk: (p) 866-796-2463 (f) 207-287-8601 Prior Authorization (PA) Helpdesk (for Provider PA inquiries): (p) 888-445-0497 (f) 888-879-6938 Home PA - Prior Authorization Forms Listed below are all the PA forms you will need in order to request drugs that require prior authorization. DHHS Department of Contact Provider Services for claims and billing questions and concerns. Applicants and Current MembersTo apply for MaineCare, or to report changes to your name, address, phone number, income, assets, or household makeup, call the Office for Family Independence at:1-800-442-6003 (TTY 711).Or, call or visit your localDHHS office (listed by towns and cities), Current MaineCare members may contact Member Services for information about MaineCare-covered services.Phone: 1-800-977-6740 (TTY 711)Fax: 1-877-314-8775Email: I have been in touch many times by emails to your office and you have never sent an answer. 1-800-442-6003 (TTY 711). Health and Human Services To learn more, visit our list of programs and services or one of the office webpages below. Sign up to get text messages from Maine SNAP-Ed and they will help you and your family shop, cook and eat healthy on a budget. This information has been conveyed to Navigators at community colleges so that they are better able to assist OFI in the fight to reduce hunger. Some had all of their school year benefits issued December 5, 2022 to be available December 9, 2022. FAX: (207) 287-3005 To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at:https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. To submit a question or comment concerning any DHHS service or program, please fill out the form below: Please do not include personal information such as social security number, date of birth, etc. If you have questions during the call that the Intake caseworker cannot answer you can request to speak with an Intake supervisor. Students must be eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application, through one of the methods above. 109 Capitol Street Find the latest and most accurate information on DHHS, Farmington, 114 Corn Shop Ln. Department of Health and Human Services The letter must contain the complainants name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The Department of Health and Human Services (DHHS) is comprised of various offices and divisions that oversee and administer critical programs and services for the state of Maine. 11 State House Station TTY: Maine Relay Services 711, Available Statewide 24 hours a Day To submit a Freedom of Access Act (FOAA) request online, please complete the Department of Health and Human ServicesFreedom of Access Act Request Form. Jackie.Farwell@Maine.gov, Lindsay Hammes For Long Term Care questions: see Portland Office, For Long Term Care questions: see Machias Office, For Long Term Care questions: see Augusta Office, For Child Support services: see Lewiston Office, For Child Support services: see Caribou Office. ), and any information about relatives of the family that you may be aware of. The DHHS Office of the Health Insurance Marketplace (OHIM) operates CoverME.gov, Maines state-based health insurance marketplace for affordable health coverage. All rights reserved. Q: When should I call? Temporary Changes to Benefits DHHS Administrative Office 109 Capitol Street Augusta, ME 04333 Phone: (207) 287-3707 Fax: (207) 287-3005 TTY: Maine relay 711 Media Relations If you are a member of the news media and need immediate assistance during or outside of business hours, please contact: Jackie Farwell Communications Director, Maine Department of Health and Human Services Q: Can I call and find out if DHHS investigated a family? Online:report fraud, Department of 109 Capitol Street If your children were not on SNAP you will receive a P-EBT card for each eligible child. To qualify, school aged children must be enrolled in a school that offers meals through the USDA National School Lunch Program and be eligible for the USDA National School Lunch and School Breakfast Programand be eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. If no benefits are used from a P-EBT Card/Account for 9 months or more the benefits will be expunged or removed. SNAP eligibility cannot be determined retroactively. The Supplemental Nutrition Assistance Program (SNAP) provides a monthly benefit to help low-income households purchase nutritious food. Benefits for August through November 2021 were issued June 21 - 25 and September 12, 2022. Program information may be made available in languages other than English. 207-629-4000. Call the number on the back of the P-EBT card. Bangor, Maine 04401. Households must submit a meal benefit application to establish free/reduced eligibility. In response to COVID-19 and related laws, the Office for Family Independence has made a number of temporary changes to safety net programs including SNAP. MaineCareMember@gainwelltechnologies.com. Health and Human Services If your child has not been found eligible for this program, the first step would be to apply for it. Augusta, Maine04333, Phone: (207) 287-3707 If you continue to need to reach someone at DHHS and you have not heard back from your social worker within 24 hours, you are encouraged to contact the social workers supervisor, as the social worker may be working out of the office and unable to respond to your call in a timeframe which meets your need. Department of Health and Human Services 109 Capitol Street 11 State House Station Augusta, Maine 04333. Apr 27, 2023. Machias DHHS Office 38 Prescott Drive Machias, Maine 04654 State of Maine Information Official USDA Information 1-800-432-7846 This is the Machias DHHS Office located in Machias, ME. FAX: (207) 287-3005 Details and information on DHHS, Farmington. When the new page loads you will find thecomplete organizational chart for OCFS districts. To receive free interpreter services, call 1-855-797-4357. (Students who applied over the summer may have their benefits issued in November.). Contacts for Providers, Billing Agents, and Clearinghouses, Direct Deposit/ Electronic Funds Transfer Payment Authorization Form, Medicaid's Software Vendor, Billing Agent, & Clearing House (VBC) List. Toll Free Call Center: 1-877-696-6775 Visiting the SW Complex Note: Please be aware that mail sent to our Washington D.C. area offices takes an additional 3-4 days to process due to security precautions. Augusta, Maine04333, Phone: (207) 287-3707 Click here for DHHS policies for the Office of Child and Family Services Please call AFFM if you need further any assistance: 207-827-2331 or 1-800-833-9786 Get Involved Q: What if I made a report and the situation has not improved? Maine Center for Disease Control and Prevention (Maine CDC) provides leadership, expertise, information, and tools to assure conditions in which all Maine people can be healthy. The Department of Health and Human Services has District Offices in the locations listed below. These benefits were issued December 5, and available December 9, 2022. FOAARequests.DHHS@maine.gov If you have not received a card for your eligible child by December 19, 2022, you can contact the Department at P-EBT.DHHS@Maine.gov. 10 Wayman Lane Bar Harbor , Maine , 04609 Phone 207-288-5081 Website mdihospital.org Mount Desert Island Hospital Details Type Critical Access Hospital NAICS Description General Medical And Surgical Hospitals Owner Non-Profit Hospital Beds 25 Map of Mount Desert Island Hospital in Bar Harbor, Maine If you made a report and still have concerns, call Intake to report the concerns. Intake uses a standardized tool to screen all reports in accordance with state statute and OCFS policies. Department of Health and Human Services Department of Health and Human Services 11 State House Station 2 Anthony Avenue, Augusta, ME 04333-0011Tel. You can check thebalance by calling the back of the card, (800) 477-7428. They must have been enrolled in school in June 2022. They are based on the average reduction in Child Care Food Program claims for the same month pre-pandemic. 109 Capitol Street District Office Locations. If you are a member of the news media and need immediate assistance during or outside of business hours, please contact: Jackie Farwell Contact your local grocery store to see if they chose curbside pick-up as an option. Keep all email correspondence for your records. For additional information about FOAA inquires, visit The Maine Freedom of Access Act Page. For DHHS Home | Department of Health and Human Services Home About Us Contact DHHS Hotlines / Crisis Numbers District Office Locations Administrative Office Locations Commissioner Staff Careers at DHHS Budget & Financial Management DHHS Budget Contract Management Contract Documents Division of Audit MaineCare Cost Report Template It a prosecutable offense to give the card and/or benefits away. Children who had a different number of remote days or excused absences received a different benefit amount. 109 Capitol Street If you are deaf or hard of hearing and have a TTY machine, call 800.977.6741. Option 2: Download and mail an application. In addition,Adoptive and Foster Families of Maine Inc. & The Kinship Programis available anytime day or night to provide you with listening support, and other forms of support unique to you. Most states offer the ability to apply for food assistance program online or in-person at local county offices. A: No, due to laws regarding confidentiality OCFS cannot give information regarding our involvement with families. All others should call the Child Welfare Intake hotline at 1-800-452-1999. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. 109 Capitol Street They must have beenunder age 6 on September 1, 2021. They must have been absent from school or attended remotely due to COVID-19. Please destroy or simply throw away the card. TTY: Maine relay 711, Maine Department of Health and Human Services, Temporary Assistance for Needy Families (TANF), Higher Opportunity for Pathways to Employment (HOPE), Supplemental Nutrition Assistance Program (SNAP), Supplemental Nutrition Assistance Program Employment and Training, Americans With Disabilities Act/Civil Rights Compliance. Contact Us, District Office locations|Media and press inquiries, Phone:1 (855) 797-4357 The number is 800.977.6740, option 3. Maine is developing a plan to issue P-EBT benefits for the 2022-2023 school year. 114 Corn Shop Lane For further assistance, please contact: Dayna Collins If your child is eligible for P-EBT for the 2021-2022 school year, they will be issued on the same card. Once you find their name you can look above their name to the next box, and you can locate their supervisors name. *The Lewiston District Office is closed temporarily. The Office of Child and Family Services (OCFS) supports Maine's children and their families by providing children's behavioral health, child welfare, early intervention, and prevention services. P-EBT cards are for the individual child. Option 1: Apply online through My Maine Connection. The Divisionprovides regulatory oversight of medical and long-term carefacilities in Maine. Department of Any grocer is allowed to purchase wireless EBT equipment which makes curbside pick-up possible. Current SNAP-eligible retailers interested in participating in online EBT purchases should visit the USDA website for more information, including program requirements and instructions for enrollment. To navigate through the Ribbon, use standard browser navigation keys. Health Assistance MaineCare These programs help cover medical and preventative healthcare costs. SNAP benefits can be used at Amazon, BJ's Wholesale Club, Hannaford to go, Shaw's, and Walmart for delivery or curbside pick-up purchases. Most states offer the ability to apply for food assistance program online or in-person at local county offices. A: Sometimes families fall into old patterns, even if OCFS has completed an investigation. TTY: Maine relay 711. They cannot have received P-EBT as a school aged child for any month in the 2021-2022 school year. Farmington SNAP Office. To jump to the first Ribbon tab use Ctrl+[. If you receive SNAP you may also be eligible to participate in Maine SNAP-Ed orSupplemental Nutrition Assistance Program Employment and Training (SNAP E&T). This has never happened before. Call the number on the back of the card to check the P-EBT balance regularly to be sure you are aware of all benefits. It looks like your browser does not have JavaScript enabled. Option 4: Fax an application to (207) 778-8429. The Office of Child and Family Services line is staffed 24 hours a day, 7 days a week, including on holidays. 11 State House Station FAX: (207) 287-3005 DHHS District Office hours of operation are from 8:00 am - 5:00 pm Monday through Friday. Be sure to include your name and contact information. It is not required for FOAA requests to be submitted online. If you are unable to reach your childs social worker and you have an immediate need (need of signature, respite, change in visit schedule, etc. 11 State House Station For EBT self-service, please visit https://www.pinetreecard.com/ Disability Determination Services (207) 287-9600 or 1 (800) 452-8718 Child Support Services Phone: (207) 624-4100 Online: Submit a question Reporting Fraud Hotline: 1-866-348-1129 Email: fraud.dhhs@maine.gov Online: report fraud Maine Department of Health and Human Services Augusta, Maine04333, Phone: (207) 287-3707 109 Capitol Street Any purchases made with the card will restart the 9 month period. 1-800-432-7825. Provides Social Services including Child Welfare Programs, Food Assistance Programs, Temporary Cash Assistance Programs, Medicaid Programs . Specialist: Find the latest and most accurate information on DHHS, Sanford Address 890 Main Street Suite 208 Sanford, ME - 04073 Email Official Website Hours Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm Phone (207) 490-5443 Frequently Asked Questions No. Farmington DHHS Office 114 Corn Shop Lane Farmington, Maine 04938 State of Maine Information Official USDA Information 1-800-442-6382 This is the Farmington DHHS Office located in Farmington, ME. 323 State Street, Augusta, ME Map It. Health and Human Services Q: How do I know what action DHHS has taken in response to my report? Amazon, BJ's, and Hannaford accept SNAP food benefits only. (207) 287-3707. Frequently Asked Questions . Provider Resources ), dial 0 and ask to speak to the duty worker who will either assist you by providing an answer to your question or who will assist you in locating your social worker. CoverME.gov is operated by the Maine Department of Health and Human Services. They must have been eligible for Free/Reduced price meal benefits during the 2021-2022 school year. Office for Family Independence To learn more, visit our list ofprograms and servicesor one of the office webpages below. FAX: (207) 287-3005 Augusta, ME 04333, Fax:(207) 287-9229 Click on the district you are working with than locate the worker you are trying to contact. Please remember it may take 14 days or longer to receive an EBT or P-EBT card due to postal delays. Intake will also ask you for information regarding the family you are calling about including parent or guardian names, the names and ages of all children involved, the familys address and contact information, directions to the familys home if you have them, etc. I guess my only option is to mail in the info requested and hope you accept it when you get it. Use SHIFT+ENTER to open the menu (new window). The Health and Human Services Department is excited to unveil the co-location of key programs from the Social Services and Public Health divisions to a single, centralized location in the city. Farmington, ME - 04938. Navigators are campus based staff who assist eligible students throughout their time in school. Phone: (207) 287-3707 Augusta, Maine04333, Phone: (207) 287-3707 Q: What happens once a report is made? Fax Number: (207) 778-8410. Policy-related questions, please visit the, following link to locate your Provider Relations. To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). FAX: (207) 287-3005 My food supplement balance is ZERO !!! AUGUSTA - The Maine Center for Disease Control and Prevention (Maine CDC) today issued updated and additional freshwater fish consumption advisories, recommending limiting consumption of all fish or certain fish from six waterbodies in Maine.Two of the advisories are expansions of those issued last year for seven waterbodies, while four bodies of water are new additions to the . If you believe they did not receive the correct amount of P-EBT, you can complete a P-EBT Reconciliation Application. To be eligible for this program, individuals must meet all of the following criteria: The average monthly benefit for children under 6 is about $33 but varies greatly from month to month. 11 State House Station The Office for Family Independence (OFI) is responsible for determining eligibility for a number of programs, such as MaineCare, Temporary Assistance for Needy Families (TANF), and Food Supplement (SNAP). Students documented as experiencing homelessness are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. Programs & Services Fax: (207) 287-3005 If your child is eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program, is enrolled in an eligible school, and missed school meals due to COVID-19, they are eligible for a benefit of $7.10 for each day missed. Sign up at Notifications - Maine SNAP-Ed (mainesnap-ed.org) today to get text messages sent straight to your phone. Households must submit a meal benefit application to establish free/reduced eligibility. Learn more about SNAP E&T, Department of DHHS Address. Please note the services currently offered at each office. To skip between groups, use Ctrl+LEFT or Ctrl+RIGHT. In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity. The Maine Community College System is Maine's comprehensive two-year college system offering over 300 career and transfer programs, continuing education and customized training for business and industry.
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